FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. FIFTY TWO (52) GRAND PRIZES: 45,000 Wyndham Rewards® points for a future stay any of 25,000+ hotels, homes and condos worldwide.* Users must register for Wyndham Rewards® to redeem their points. Points can be redeemed for any items of your choice at https://www.wyndhamhotels.com/wyndham-rewards.

One (1) Grand Prize winner drawn per week. See the Official Rules for complete details.
*You will receive a unique link redeemable for 45,000 Wyndham Rewards® points. Points must be claimed within 90 days of activation date. (Verifiable retail value $585).

Q. How many sweepstakes entries can I earn?
A. Once you've registered, you can earn an entry simply by logging in each day (1/1/19 – 12/31/19). You can earn bonus sweepstakes entries by completing the following activities:
  • Taking the Personality Quiz (10 entries per quarter)
  • Viewing the Featured Destination (1 entry per week)
  • Take a Quick Poll or Answer a Trivia Question (1 entry per week)
  • Sharing on Social Media** (3 entries per referral - 9 entries per social media channel per weekly entry period)
  • Entering a Code:
    • Keycard Codes (10 entries each – 8 code limit per promo period)
    • Survey Codes (10 entries each – 3 code limit per promo period)
    • New Owner Quick Start Guide Codes (10 entries each – 1 code limit per promo period)

**To earn points for sharing, your friends or referrals, must register for the Wyndham Key to Wyn sweepstakes using the unique link in your social media post shared from the site. Each referral is worth 3 entries; however, you will only be awarded up to 9 entries per social media channel per weekly entry period. Please see the Official Rules for complete details.
Q. How many prizes could I win?
A. There is a limit of one Grand Prize per person per promotion or sweepstakes period (1/1/19 – 12/31/19)
Q. If I don't win this week, will my entries carry over to next week?
A. If you don't win the weekly Grand Prize, your entries will not carry over to the next week. Your entries are only eligible for the weekly entry period, which you can keep track of with the clock on the home page, or hub page, of this site.
Q. How will I know if I'm a winner?
A. The grand prize drawings will take place once per week. Winners will be contacted and sent their winning code to redeem on the Wyndham Rewards® website.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://wyndham.promo.eprize.com/keytowyn/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. I'm having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. Why can't I use a P.O. Box address to register?
A. Your home address allows us to identify your residence for eligibility purposes.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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